We are proud to offer international shipping services that currently operate in over 200 Countries and Islands world wide. Nothing means more to us than bringing our customers value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Warehouses shall be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS, Packages shipped from our EU warehouse are shipped via mail or Courier.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Max Shipping Time
United States
7-20 Business days
Canada, Europe
7-25 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. On some packages and depending how they are shipped, there may be no tracking available.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unopened and unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of huberly.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.94 out of 5 based on 18 customer ratings
18 reviews
100% of buyers enjoyed this product!
5 stars
( 17 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
I received the product in 1 week. It takes some getting used to, but it’s very convenient because you can play videos on your PC from a distance.
Rated 5 out of 5
R***v –
I took to replace Rii 4, for TV box. On this clause did not arrange the location of the buttons (imitation of the mouse buttons), constantly hit them with a finger, including the absence of a voice dial. All functions, at the time of purchase, work properly. Voice dialing is super convenient. I recommend, definitely
Rated 5 out of 5
M***s –
The product arrived fast and it really is as described in the ad.
Rated 5 out of 5
D***c –
Excellent keyboard, checked, everything works, the backlight is very convenient to use in the dark. Delivery was fast, came in 4 days
Rated 5 out of 5
G***a –
On Mi Box s when you press the microphone, nothing happens. I think it’s in the settings. but if not even all the same, the keyboard is top
Rated 5 out of 5
M***a –
Perfect! Now you can not get up from the sofa) comfortable clave, I expected that the size will be slightly larger. Responsive touchpad. I’m totally satisfied. Your money is worth it!
Rated 5 out of 5
A***n –
Excellent keyboard, started immediately without problems. Corresponds to the description. I recommend the store, I take it not for the first time.
Rated 5 out of 5
A***v –
The goods are excellent. The quality corresponds to the description. Great shop
Rated 5 out of 5
A***n –
Tikhoretsk got to it in five days… good clave, for a telly bomb. On LG works
Rated 5 out of 5
K***v –
Magic Remote. Very comfortable. Everything works fine. Only now I took it to the project and this project does not support the Russian layout. It was a shame. But the keyboard is comfortable
Rated 5 out of 5
S***n –
Delivery for a week, the keyboard is excellent with what to compare.
Rated 5 out of 5
A***v –
The keyboard is very high quality. I’m taking the second one. Voice Input works. Recommend.
Rated 5 out of 5
Customer –
Excellent product! The colorful backlight is very pretty
Rated 5 out of 5
D***v –
The product is fully as described and works as expected.
Rated 5 out of 5
S***v –
Very pleasant clave. Better than the previous option without a wheel. I was unpleasantly surprised that it was on the battery, not on batteries.
Rated 5 out of 5
А***ч –
The remote control for the TV set-top box works well! A little playing, because of what the feeling of a toy). Delivery to Donetsk in a week. Did not communicate with the store, he sent the parcel quickly.
Rated 4 out of 5
5***r –
Thanks to the store, great small and convenient remote, everything arrived quickly, everything works with the TV “Haier” full Connect, no way to switch to Russian keyboard!
Rated 5 out of 5
S***s –
Delivery in 4 days to each other. Works, though to translate into Russian (paired with Mi Box S) I had to suffer…
Customer –
I received the product in 1 week. It takes some getting used to, but it’s very convenient because you can play videos on your PC from a distance.
R***v –
I took to replace Rii 4, for TV box. On this clause did not arrange the location of the buttons (imitation of the mouse buttons), constantly hit them with a finger, including the absence of a voice dial. All functions, at the time of purchase, work properly. Voice dialing is super convenient. I recommend, definitely
M***s –
The product arrived fast and it really is as described in the ad.
D***c –
Excellent keyboard, checked, everything works, the backlight is very convenient to use in the dark. Delivery was fast, came in 4 days
G***a –
On Mi Box s when you press the microphone, nothing happens. I think it’s in the settings. but if not even all the same, the keyboard is top
M***a –
Perfect! Now you can not get up from the sofa) comfortable clave, I expected that the size will be slightly larger. Responsive touchpad. I’m totally satisfied. Your money is worth it!
A***n –
Excellent keyboard, started immediately without problems. Corresponds to the description. I recommend the store, I take it not for the first time.
A***v –
The goods are excellent. The quality corresponds to the description. Great shop
A***n –
Tikhoretsk got to it in five days… good clave, for a telly bomb. On LG works
K***v –
Magic Remote. Very comfortable. Everything works fine. Only now I took it to the project and this project does not support the Russian layout. It was a shame. But the keyboard is comfortable
S***n –
Delivery for a week, the keyboard is excellent with what to compare.
A***v –
The keyboard is very high quality. I’m taking the second one. Voice Input works. Recommend.
Customer –
Excellent product! The colorful backlight is very pretty
D***v –
The product is fully as described and works as expected.
S***v –
Very pleasant clave. Better than the previous option without a wheel. I was unpleasantly surprised that it was on the battery, not on batteries.
А***ч –
The remote control for the TV set-top box works well! A little playing, because of what the feeling of a toy). Delivery to Donetsk in a week. Did not communicate with the store, he sent the parcel quickly.
5***r –
Thanks to the store, great small and convenient remote, everything arrived quickly, everything works with the TV “Haier” full Connect, no way to switch to Russian keyboard!
S***s –
Delivery in 4 days to each other. Works, though to translate into Russian (paired with Mi Box S) I had to suffer…