We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS, Packages shipped from our EU or Russia warehouse are shipped via mail or Courier.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of huberly.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 28 customer ratings
28 reviews
100% of buyers enjoyed this product!
5 stars
( 28 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
M***o –
Excellent backpack! Material quality. Has a very good workmanship, consistent with what is displayed in photos ad. If in doubt, can buy without fear that the product is really exceptional. The order arrived with 21 days order, which was very quickly.
Rated 5 out of 5
A***v –
Excellent backpack, came in Moscow faster than I expected! There is little smell, not kretichno! Quality on top!
Rated 5 out of 5
S***v –
Thank you, quickly sent came to Yekaterinburg for 2 weeks,, consistent with the description. The quality is good. When transporting not hesitated.
Rated 5 out of 5
S***v –
Excellent backpack, the only thing I would have made Velcro in small pockets inside the backpack. Excellent quality high quality zippers, prostorochka excellent laptop 14-15 free entry and remains a place for documents а4. Seller recommend. Come in good packaging, inside a sealed package with air so not sold during transportation.
Rated 5 out of 5
F***n –
High quality product! Can buy without fear. Not taxed. Buy a howling backpack this brand for sure!
Rated 5 out of 5
R***r –
Ordered a bag 14.06, and 25.06 she was already in the Russian post office Novosibirsk. Surprisingly, the delivery service both Chinese and Russian work really well. The backpack itself is surprisingly good, especially for this money. Materials are not used cheap, one large department with liner department. On the side you can hide the thermos, from the other side the combination lock and exits for charging anything. In short, for 2.7 K it turned out quite decent. I recommend to order.
Rated 5 out of 5
G***a –
Excellent Construction with great material external and zippers firm. The inner space is very good also. The padlock is great quality and easy to use. Arrived very quickly, in 13 days and came very well packed.
Rated 5 out of 5
A***o –
The backpack is cool, looks durable. Packed in a bag, inside the backpack lay a bag with air, apparently for the safety of its shape. In the photo, the child is 152 cm tall, slightly larger but in principle norms. Inside is very roomy, there is a jack for charging the phone, a combination lock. The child is happy! With the store did not communicate, the order sent immediately after payment.
Rated 5 out of 5
O***o –
Shipped well packed punctual in time, the suitcase material is very well, the inner size is spacious, I can introduce my mac and ipad pro 12.9. The only one but that is that inside I would have liked more compartments for utensils There are only two.
Rated 5 out of 5
Customer –
Very nice backpack. Came quickly, the material is quality. Recommend.
Rated 5 out of 5
M***s –
I give a 5 ***** to this product 1st. the materials used are high quality 2 nd. the design is futuristic and amazing elegant and sober. 3. it’s combined high-tech and a daily usefully product. for me fits perfect. 4. for the price, you can’t get nothing even close to the standards of this item. I am more than happy. thanks to store
Rated 5 out of 5
E***m –
The product instead of expected 3,5 weeks arrived in 2 weeks. Almost twice as fast, it’s cool enough for me. For a week of use, I did not have time to get into the rain, but accidentally shed water from the mug. It seems to be holding, at least I have nothing to wet. Stylish, convenient, for my taste an excellent backpack. From unexpected. In the photo, the backpack seems a little less than it really is. First try on to your back half a meter level or something to understand how convenient it will be to wear. On me sits perfectly, but strongly suspect that with a miniature figure can cause problems.
Rated 5 out of 5
A***r –
Not enough pockets for me in this model but the quality and overall look is perfect
Rated 5 out of 5
5***r –
The backpack came 6 days earlier. Very well packed. External postal packaging, inside in the branded bag + inside the backpack bag with air, so that the backpack does not crumble when delivered. Quality is just on top! Fully corresponds to the description. Code lock works, USB cable works. Zippers work gently. Very roomy, in the photo it seemed less. The 15,6-inch laptop just drowned in it, but the pocket is strictly under the size of this laptop. Seller recommend!
Rated 5 out of 5
ا***ن –
His quality is high
Rated 5 out of 5
P***r –
Only thing not like it came with oil in small bottom, maybe not store’s fault, can be packaging process, but just clean it solves good. Otherwise is exactly the statement, never saw backpack as cool as thisThank you!
Rated 5 out of 5
D***u –
The description of the goods was very accurate. Thank you! Great backpack!
Rated 5 out of 5
S***w –
Great backpack. Took his son 14 years. Corresponds to the description. Came within a week
Rated 5 out of 5
S***s –
Excellent Product
Rated 5 out of 5
V***R –
Well done. Ordered another one. Came on time. The store is respect.
Rated 5 out of 5
D***t –
Very very good backpack. little bit big but everything fits perfectly. 15inch laptop, tablet, power adapter. backpack is waterproof, has enough space inside and i am very happy with the outlets on the side (usb c and usb a)
Rated 5 out of 5
G***a –
Backpack in perfect condition, excellent workmanship and material. Very satisfied with the purchase!
Rated 5 out of 5
P***y –
Excellent workmanship, great cost benefit. Let’s see the durability! It took 20 days to arrive, for an international purchase, a good term.
Rated 5 out of 5
Customer –
Very nice backpack. Not enough compartments. But it’s a matter of habit.
Rated 5 out of 5
W***s –
Very good the backpack, I liked it a lot, indidico for sure, first-rate material and great to make a basic trip with it, it fits a lot.
Rated 5 out of 5
A***e –
it’s a very nice and the store is amazing great customer service I will be ordering again my friends love the bag
Rated 5 out of 5
T***r –
All cool The shipment has been very fast and the backpack is very good, it fulfills its function. Fully recommended
Rated 5 out of 5
B***r –
Perfect! Product as advertised. I’m even buying more to give as a gift in the family. Thank you very much.
M***o –
Excellent backpack! Material quality. Has a very good workmanship, consistent with what is displayed in photos ad. If in doubt, can buy without fear that the product is really exceptional. The order arrived with 21 days order, which was very quickly.
A***v –
Excellent backpack, came in Moscow faster than I expected! There is little smell, not kretichno! Quality on top!
S***v –
Thank you, quickly sent came to Yekaterinburg for 2 weeks,, consistent with the description. The quality is good. When transporting not hesitated.
S***v –
Excellent backpack, the only thing I would have made Velcro in small pockets inside the backpack. Excellent quality high quality zippers, prostorochka excellent laptop 14-15 free entry and remains a place for documents а4. Seller recommend. Come in good packaging, inside a sealed package with air so not sold during transportation.
F***n –
High quality product! Can buy without fear. Not taxed. Buy a howling backpack this brand for sure!
R***r –
Ordered a bag 14.06, and 25.06 she was already in the Russian post office Novosibirsk. Surprisingly, the delivery service both Chinese and Russian work really well. The backpack itself is surprisingly good, especially for this money. Materials are not used cheap, one large department with liner department. On the side you can hide the thermos, from the other side the combination lock and exits for charging anything. In short, for 2.7 K it turned out quite decent. I recommend to order.
G***a –
Excellent Construction with great material external and zippers firm. The inner space is very good also. The padlock is great quality and easy to use. Arrived very quickly, in 13 days and came very well packed.
A***o –
The backpack is cool, looks durable. Packed in a bag, inside the backpack lay a bag with air, apparently for the safety of its shape. In the photo, the child is 152 cm tall, slightly larger but in principle norms. Inside is very roomy, there is a jack for charging the phone, a combination lock. The child is happy! With the store did not communicate, the order sent immediately after payment.
O***o –
Shipped well packed punctual in time, the suitcase material is very well, the inner size is spacious, I can introduce my mac and ipad pro 12.9. The only one but that is that inside I would have liked more compartments for utensils There are only two.
Customer –
Very nice backpack. Came quickly, the material is quality. Recommend.
M***s –
I give a 5 ***** to this product 1st. the materials used are high quality 2 nd. the design is futuristic and amazing elegant and sober. 3. it’s combined high-tech and a daily usefully product. for me fits perfect. 4. for the price, you can’t get nothing even close to the standards of this item. I am more than happy. thanks to store
E***m –
The product instead of expected 3,5 weeks arrived in 2 weeks. Almost twice as fast, it’s cool enough for me. For a week of use, I did not have time to get into the rain, but accidentally shed water from the mug. It seems to be holding, at least I have nothing to wet. Stylish, convenient, for my taste an excellent backpack. From unexpected. In the photo, the backpack seems a little less than it really is. First try on to your back half a meter level or something to understand how convenient it will be to wear. On me sits perfectly, but strongly suspect that with a miniature figure can cause problems.
A***r –
Not enough pockets for me in this model but the quality and overall look is perfect
5***r –
The backpack came 6 days earlier. Very well packed. External postal packaging, inside in the branded bag + inside the backpack bag with air, so that the backpack does not crumble when delivered. Quality is just on top! Fully corresponds to the description. Code lock works, USB cable works. Zippers work gently. Very roomy, in the photo it seemed less. The 15,6-inch laptop just drowned in it, but the pocket is strictly under the size of this laptop. Seller recommend!
ا***ن –
His quality is high
P***r –
Only thing not like it came with oil in small bottom, maybe not store’s fault, can be packaging process, but just clean it solves good. Otherwise is exactly the statement, never saw backpack as cool as thisThank you!
D***u –
The description of the goods was very accurate. Thank you! Great backpack!
S***w –
Great backpack. Took his son 14 years. Corresponds to the description. Came within a week
S***s –
Excellent Product
V***R –
Well done. Ordered another one. Came on time. The store is respect.
D***t –
Very very good backpack. little bit big but everything fits perfectly. 15inch laptop, tablet, power adapter. backpack is waterproof, has enough space inside and i am very happy with the outlets on the side (usb c and usb a)
G***a –
Backpack in perfect condition, excellent workmanship and material. Very satisfied with the purchase!
P***y –
Excellent workmanship, great cost benefit. Let’s see the durability! It took 20 days to arrive, for an international purchase, a good term.
Customer –
Very nice backpack. Not enough compartments. But it’s a matter of habit.
W***s –
Very good the backpack, I liked it a lot, indidico for sure, first-rate material and great to make a basic trip with it, it fits a lot.
A***e –
it’s a very nice and the store is amazing great customer service I will be ordering again my friends love the bag
T***r –
All cool The shipment has been very fast and the backpack is very good, it fulfills its function. Fully recommended
B***r –
Perfect! Product as advertised. I’m even buying more to give as a gift in the family. Thank you very much.